For more info read reference:

Salesforce Official Certification Site

Salesforce CRT-101 Exam Syllabus Topics:

Reference: https://trailheadacademy.salesforce.com/classes/crt101-prepare-for-your-administrator-certification-exam

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Exam Topics of Preparation for Administrator (CRT101)

The following are covered in SALESFORCE CRT-101 practice exams and SALESFORCE CRT-101 practice test:

• Desktop and versatile organization
• Service and backing applications
• Standard and custom articles
• App Exchange
• Sales and promoting applications
• Security and access
• User arrangement
• Organizational arrangement
• Analytics-reports and dashboards
• Activity the executives and coordinated effort
• Workflow/measure robotization
• Data the executives

Understanding functional and technical aspects of Preparation for Administrator (CRT101)

The following will be asked from you in the SALESFORCE CRT-101 exam dumps:

• Describe the capacities of case the executives, for example, case measures, case settings, what's more, case remarks
• Describe the capacities of the Community application, including Ideas and Answers
• Describe the capacities of movement the executives, for example, overseeing errands, occasions, public schedules, and multiday occasions
• Given a situation, distinguish how to mechanize case the executives utilizing case task, pre-programmed message, acceleration, web-to-case, email-to-case, and case groups
• Describe the highlights of Chatter like feed, gatherings, following, and security
• Describe the capacities of Salesforce Knowledge

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