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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. Liquidated Damages are:

A) Reasonable estimate of monetary loss.
B) Genuine pre-estimate of damages or loss by both parties
C) A mutually agreed best guess of damages or loss
D) Deterrent damages to avoid non performance by vendor

2. Customer is responsible for Network Planning but the quality of the Datafill is poor and requires NSN to use own resources to make revisions. What is the BEST way to manage this additional scope for the project?

A) Use the information that comes from the Customer as it is, even if the quality is bad, because the Customer has full responsibility on that.
B) Recommend to the customer how the quality of the Datafill could be improved and agree with customer how to proceed with Implementation. Inform CT of a potential up selling opportunity for Network Planning Services.
C) If the corrections to the Datafill are not too many, make the changes and move on with the Rollout.
D) Stop integrations until Customer provides a correct Datafill that can be used.

3. What are the key activities needed to Analyze Resource Performance?

A) Analyze and evaluate the performances of the identified network area to then identify the alarms associated to the performance degradation, Associate each of the identified alarms with the single measurement that caused the service degradation and forward that information to the FM team.
B) Report creation, KPI's and Measurements analysis, Identification of the network element that caused the degradation & Fault Resolution.
C) Analyze and evaluate the performance of the identified network elements, units, platforms etc to find the root cause of the identified performance degradation, Remote resolution of hardware in the networks.
D) Analyze and evaluate the performance of the identified network elements, units, platforms etc. to find the root cause of the identified performance degradation, Analyze and evaluate the interworking of the network elements, units, platforms etc. to find the root cause for the service degradation.

4. Which statements BEST describes Network Operations in NSN?

A) Network Operations is the Maintenance of the Network performed as a subset of the Operations Lifecycle.
B) Network Operations is Optimisation, Planning and Maintenance of the Network.
C) Network Operations is the delivery of full Outsourcing Services for a Network.
D) Network Operations is Operations & Maintenance of the Network.

5. You are asked to improve the overall capability level of Fault Mgt managers. Which will achieve the BEST result?

A) Host an annual FM Manager Development Program with a mixture of experts and other levels of competence from across the organization to run workshops focused on resolving real case issues.
B) Utilise the business line Centre of Excellence (COE) to set up a capability transfer workshop in each region.
C) Host a 'Boot camp' for FM in each region with an experienced OD to manage.
D) Have FM Managers swap roles with others in the region.

Solutions: