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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A) CCR
B) ContactStore
C) Voicemail Pro
D) One-X Portal
E) IIS

2. What does "IMAP support" mean in the IP Office UMS service?

A) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
B) A user can see/listen to voicemail messages via Web browser.
C) All messages arc forwarded to a user e-mail account and deleted on their telephone.
D) A user can receive voicemail messages to their Outlook, Outlook express and/or Lotus Notes programs running on their pc.
E) A user ran receive voicemail messages only using MS Outlook.

3. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) IMAP
B) POP3
C) MAPI
D) HTTP

4. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)

A) Under destination enter a fallback extension and fill in the Sales hunt group call number.
B) Create an Incoming Call Route with a default destination of the CEO.
C) Under destination create an overflow extension to route calls to the Sales hunt group.
D) Create an ARS with the DID/DDI of the CEO.

5. The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?

A) A Standard 19" Rack
B) An IP400 Rack Mounting Kit
C) An Uninterruptable Power Supply
D) Yellow 2 meter interconnect cables

Solutions: