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Salesforce Consumer Goods Cloud is a powerful platform that enables organizations to streamline their sales operations, improve their customer engagement, and gain greater visibility into their business processes. It is designed to help consumer goods companies manage their field sales, key accounts, and retail execution processes all in one place. By earning this certification, professionals can demonstrate their knowledge and skills in using this platform to drive business growth and success.
NEW QUESTION # 31
Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?
- A. Model Metrics
- B. Object Metrics
- C. Planogram Metrics
- D. Goods Metrics
- E. Shelf Metrics
Answer: A,E
Explanation:
Shelf Metrics allow a user to review the vision detection accuracy by comparing the actual shelf image with the expected planogram image. Model Metrics allow a user to review the vision detection accuracy by showing the confidence score and the number of detections for each object in the shelf image. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 32
How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment?
- A. Check-in through Salesforce Mobile App
- B. Check-in through standard location picker Lightning Web Component in Salesforce Mobile App
- C. Check-in through Einstein Vision
- D. Check-in through Salesforce Maps on mobile
Answer: A
Explanation:
A merchandiser can perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment by using the Salesforce Mobile App. The Salesforce Mobile App is a mobile version of Salesforce that allows users to access and use various features and tools on their mobile devices. A check-in is a feature that allows users to record their arrival at a location, such as a retail store, by using their device's GPS. A check-in can be performed by tapping the Check In button on the visit record in the Salesforce Mobile App. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34.
NEW QUESTION # 33
A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?
- A. Custom
- B. Planogram Check
- C. Inventory Check
- D. Other
Answer: C
NEW QUESTION # 34
Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud INTO wishes to measure share-of-shelf ?
- A. What tier has data describing the product with?
- B. Which tier describes stock keeping units (SKL)?
- C. There is no need to ask a question choose level 7
- D. Which tier has the data you trust most?
Answer: B
Explanation:
A consultant at NTO should determine which tier of data contains the information required to set up products in Consumer Goods Cloud by asking which tier describes stock keeping units (SKU). A SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. SKU is the level of data that is needed to measure share of shelf, which is the percentage of space occupied by a product or brand on a shelf. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 19.
NEW QUESTION # 35
Which are the two primary use cases for performing an in-store survey?
- A. Gathering feedback from customers, consumers shoppers, and staff
- B. Gathering data on inventory reconciliation
- C. Gathering data on promotions, inventory requirements and product quality
- D. Saving time for the Field Rep
- E. Gathering point of sale data
Answer: A,C
Explanation:
https://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5
NEW QUESTION # 36
Which three Survey invitations are displayed in the In-Store Survey task during a visit?
- A. Survey invitations associated with the visit
- B. Survey invitations associated with the Retail Store
- C. All Survey invitations targeted to a contact or user
- D. All open Survey invitations
- E. Survey invitations associated with the Store Primary Contact
Answer: A,B,E
Explanation:
Survey invitations associated with the visit, the Retail Store, and the Store Primary Contact are three survey invitations that are displayed in the In-Store Survey task during a visit. These survey invitations are relevant to the context of the visit and can help users to collect feedback from the store staff or customers. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.
NEW QUESTION # 37
Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?
- A. A custom Assessment Task definition has not been created
- B. A related survey invitation has not been generated
- C. The rep is missing the Create Surveys permission
- D. The Salesforce admin has not created and activated a Salesforce survey
- E. The Retail Execution Survey Lighting Flow has not been action
Answer: B,D
NEW QUESTION # 38
Which statement is true about action plan templates?
- A. Action plan templates can have multiple planogram, inventory and promotion checks
- B. Action plan templates are ready to use after saving
- C. Action plan templates can have multiple orders and delivery tasks
- D. Action plan templates are not extensible through Apex
Answer: D
NEW QUESTION # 39
Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed
- A. Retail Store KPI
- B. Shipment
- C. Product Transfer
- D. Product
Answer: B
NEW QUESTION # 40
Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?
- A. Tableau CRM Plus User
- B. CG Analytics User
- C. Tableau CRM View
- D. Tableau CRM Modify All
- E. Tableau CRM Growth
Answer: A,B
NEW QUESTION # 41
Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?
- A. Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
- B. Display a notification for every message that a team member sends while the Field Rep is on the app
- C. Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
- D. Create a quick action to create a note addressed to a team member
Answer: A
Explanation:
https://help.salesforce.com/s/articleView?id=sf.cg_concept_admin_notification_tasks.htm&type=5
NEW QUESTION # 42
Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?
- A. The map component added to the home page
- B. The nearby map component on the promotion records page
- C. A visual mashup that displays the required map on the promotions page
- D. An unmanaged package from the AppExchange modified to meet the requirements
Answer: B
NEW QUESTION # 43
Which of the following is accurate regarding the Einstein Vision model?
- A. The model is created automatically by Einstein based on uploading the perfect image
- B. The model is created in store as reps perform their daily tasks during phase 1 rollout
- C. The model is created via crowdsourcing of images available via public copyright licenses
- D. The model needs to be created as part of the development process using a base set of images
Answer: D
NEW QUESTION # 44
Which step is required to link an Action Plan to a Visit record?
- A. Create an Action Plan based on the template where the template owners are the Sales Reps.
- B. Activate the Action Plan.
- C. Create an Action Plan Template by specifying Visit' as the target object and publish it.
- D. Activate the Visit to generate Action Plan Tasks.
Answer: C
Explanation:
To link an Action Plan to a Visit record, the first step is to create an Action Plan Template by specifying Visit' as the target object and publish it. An Action Plan Template is a template that defines the tasks and steps for an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. By specifying Visit as the target object, the Action Plan Template can be linked to any visit record that matches the criteria defined in the template. By publishing the template, the Action Plan Template becomes available for use. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 45
Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?
- A. Assessment Task Plan
- B. Visit Execution
- C. Visit Planning
- D. Industries
Answer: B
Explanation:
The Action Plan Type that should be selected when creating an Action Plan for Consumer Goods Cloud is Visit Execution. An Action Plan Type is a metadata record that defines the type and configuration of an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. The Visit Execution Action Plan Type is designed for Consumer Goods Cloud users who need to create action plans for their store visits. A visit is an interaction between a field rep and a retail store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 46
When performing a search in an inventory check task which products are considered for the search?
- A. All products owned by the user
- B. All products associated with the retail store
- C. All products created by the user
- D. All products in the organization
Answer: B
NEW QUESTION # 47
Which Statement is accurate regarding Action Plan Templates?
- A. They can be associated with Assessment Task Definitions and Component Tasks
- B. They cannot be setup in the mobile application
- C. They can be deleted
- D. They can be Cloned
Answer: D
NEW QUESTION # 48
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Salesforce Consumer Goods Cloud Accredited Professional (CGCAP) Certification Exam is designed to validate the knowledge and skills of professionals in the consumer goods industry who work with Salesforce's Consumer Goods Cloud platform. Consumer-Goods-Cloud-Accredited-Professional exam covers a range of topics such as account and opportunity management, retail execution, and trade promotions management. Salesforce Consumer Goods Cloud Accredited Professional certification demonstrates that the individual has a deep understanding of the platform and can effectively use it to drive business growth.
The benefits of passing the Salesforce Consumer Goods Cloud Accredited Professional Certification Exam are numerous. It validates the candidate's expertise in Salesforce's solutions for the consumer goods industry, which can lead to better job opportunities and higher salaries. It also demonstrates the candidate's commitment to professional development and continuous learning.
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