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Levels of PMI PMP certification program
The PMI PMP certification program offers a list of four levels which are Certification, Associate, Certified Associate (the new name for Accredited Member), and at the end Professional.
Main Test Details
Candidates will be given four hours to manage 200 questions (25 of them are not scored). It is to be mentioned that during the official exam, you'll be allowed to take a 10-minute break. The specific score that you should gain to get a pass status is not disclosed since the results will be defined by the psychometric analysis and may vary. As of now, this test is available online.
Achieving the PMP Certification is a significant milestone in a project manager's career. It demonstrates a commitment to excellence in project management and validates the knowledge and skills needed to lead successful projects. PMP Certification holders are in high demand and can expect to earn higher salaries than non-certified project managers. Additionally, PMP Certification holders have access to a global network of professionals, resources, and opportunities for career advancement.
NEW QUESTION # 986
Which of the following statements are true regarding Delphi technique?
- A. Delphi technique requires that the participants be together in the same room.
- B. Delphi technique provides a way to reach the consensus among experts and allow the experts to participate anonymously
- C. The Delphi technique helps prevent anyone person from unduly influencing the outcome
- D. Delphi techniques may un-intentionally increase the data collection
Answer: B,C
NEW QUESTION # 987
A project has a very tight delivery schedule. The project is approaching the delivery date, and the project sponsor often sends the project manager alerts to avoid any schedule slippage . The project team has performed at an acceptable level until new, but the project manager wants to ensure that team's performance level is performance is maintained until the end.
What action should the project manager take to motivate the project team's performance?
- A. Award certificates of appreciation to encourage the team
- B. Inform the team about the delivery pressure from the project sponsor
- C. Send a formal notice to team members instructing them to maintain performance
- D. Hire a few temporary team members to help with the additional work.
Answer: A
Explanation:
According to the PBA Guide, one of the techniques for managing stakeholder engagement is recognition and rewards, which can be used to motivate and appreciate the team members for their contributions and achievements1. The PMP Exam Content Outline also lists recognition and rewards as one of the tools and techniques for leading a team2. Awarding certificates of appreciation is an example of recognition and rewards that can boost the team's morale and performance. Informing the team about the delivery pressure from the project sponsor may increase their stress and anxiety, which can negatively affect their performance. Sending a formal notice to team members instructing them to maintain performance may be perceived as a threat or a punishment, which can also demotivate the team. Hiring a few temporary team members to help with the additional work may introduce new risks and challenges, such as communication issues, learning curves, and integration problems, which can delay the project further. References:
* 1: PBA Guide, Chapter 6, Section 6.4.3.5 Recognition and Rewards
* 2: PMP Exam Content Outline, Domain II: People, Task 8: Lead a team
NEW QUESTION # 988
Which of the following tools and techniques are utilized in the Close Project or Phase process?
- A. Expert judgment
- B. Product analysis
- C. Project management information system
- D. Inspection
Answer: A
Explanation:
Section: Closing
NEW QUESTION # 989
The project charter was just approved and the project sponsor has given permission to proceed with the project The program manager has confirmed that one of the requested key resources is also needed on another project at the same time This will affect project delivery What should the project manager do?
- A. Talk to the program manager and about prioritizing this project over other projects so the key resources are available
- B. Have a meeting with project manager of the other project to find a resource optimization solution that works for both projects
- C. Pay overtime to key resource to get the work done outside of working hours
- D. Speak with the client to see if the project delivery deadline can be delayed due to resource availability
Answer: B
NEW QUESTION # 990
A project manager at a large corporation has been assigned to oversee a customer experience project. Within the project,customer satisfaction is a bigissue and there are many unresolved customer queries on a daily basis.
The project manager has been informed that the customer service team isoverwhelmed with these unresolved queries.
Which two actions should the project manager take to correct this problem? (Choose 2)
- A. Confirm the issues truly exist by conducting a survey and other analyses that may detect the real issue.
- B. Deploy solutions that will track, prioritize, and resolve queries as soon as possible.
- C. Ask senior management to replace the customer service manager with a more qualified one.
- D. Request that the customer service team prioritizes work on queries that are received this week.
- E. Contact the customers in batches and inform them that the issues are being worked on currently.
Answer: B,E
Explanation:
Explanation
According to the PMBOK Guide, 6th edition, page 385, the project manager is responsible for managing stakeholder expectations and ensuring customer satisfaction. One of the tools and techniques for managing stakeholder engagement is communication skills, which include informing, persuading, and resolving conflicts. By contacting the customers in batches and informing them that the issues are being worked on currently, the project manager can demonstrate transparency, honesty, and empathy, and can maintain a positive relationship with the customers. Another tool and technique for managing stakeholder engagement is issue management, which involves identifying, analyzing, and resolving issues that may affect the project performance or stakeholder satisfaction. By deploying solutions that will track, prioritize, and resolve queries as soon as possible, the project manager can address the root causes of the issues, prevent them from escalating, and ensure timely and effective resolution. References:
PMBOK Guide, 6th edition, page 385
Free PMP Practice Exam Questions - 120 Sample Test Questions
NEW QUESTION # 991
A project manager is well informed on the industry standards of the organization and believes that they are not reflected in the project deliverables. What should the project manager review next?
- A. Quality management plan
- B. Quality process
- C. Organizational process assets (OPAs)
- D. Project charter
Answer: A
Explanation:
The Quality Management Plan is crucial as it outlines the processes and procedures that will be used to ensure that the project deliverables meet the required quality standards. When industry standards are not reflected in project deliverables, reviewing the Quality Management Plan helps the project manager assess whether the industry standards of the organization are adequately incorporated into the plan and identify any gaps that need to be addressed123.
References:
* The Quality Management Plan in Project Management1.
* Quality in project management-a practical look at chapter 8 of the PMBOK2.
* 8 Steps to Writing a Project Quality Management Plan3.
NEW QUESTION # 992
As a project manager, you know that the most important activity to ensure customer and stakeholder satisfaction is which of the following?
- A. Documenting and meeting the requirements
- B. Documenting and meeting the performance measurements
- C. Reporting changes and updating the project plan and other project documents where appropriate
- D. Reporting project status regularly and in a timely manner
Answer: A
Explanation:
Documenting the requirements and meeting them is one of the key things you can do to ensure customer satisfaction. The requirements describe what the customer is looking for, and the final product is compared against them to determine whether all of the requirements were met.
NEW QUESTION # 993
A new project manager is assigned to lead an agile project The project manager wants to use motivation to encourage the team to perform well throughout the project What should the project manager do?
- A. Use the management reserves to fund some team-building activities
- B. Find another method to increase the team's performance
- C. Inflate project estimates to provide a financial buffer for team activities.
- D. Implement a reward system aimed to keep the team engaged and motivated
Answer: D
Explanation:
Agile project management is a flexible and iterative approach to delivering value to customers and stakeholders. Agile projects are built around motivated individuals who collaborate and communicate effectively, deliver working products frequently, and respond to changing requirements and feedback1. Motivation is a key factor that influences the performance, satisfaction, and retention of agile team members2. According to the agile manifesto, one of the principles of agile project management is to "build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done"3. Therefore, the project manager should implement a reward system that aligns with the agile values and principles, and that recognizes and reinforces the team's achievements, contributions, and behaviors. A reward system can include both intrinsic and extrinsic rewards, such as feedback, recognition, appreciation, autonomy, mastery, purpose, growth, learning, fun, collaboration, innovation, and compensation45. A reward system should be tailored to the needs, preferences, and goals of each team member, and should be fair, transparent, and consistent. A reward system should also be flexible and adaptable, and should be reviewed and improved regularly based on the team's feedback and performance. References:
* What Is Agile Project Management? | A Comprehensive Guide
* Motivation and Drive in Agile Teams - InfoQ
* Manifesto for Agile Software Development
* Motivation - the Agile Way! - Mind Tools
* How can Agile leaders create and motivate effective teams?
* [Rewarding Agile Teams, What are the options?]
NEW QUESTION # 994
A project team is completing a design, while another team in a different country is performing implementation. How should the project manager communicate the design to the implementation team?
- A. Conduct a workshop with both of the teams.
- B. Conduct a workshop with all of the stakeholders.
- C. Upload the design documents into the project repository.
- D. Send a detailed email with the completed design document.
Answer: A
NEW QUESTION # 995
You are beginning a new project and a portion of the development will be created by a foreign company.
You are not sure how to do business with this company because it is offshore.
What document would be best to guide you in this business?
- A. Local laws of the offshore company
- B. Historical information from past projects
- C. PMI Code of Conduct
- D. Company's policies and procedures
Answer: D
Explanation:
Section: Mix Questions
NEW QUESTION # 996
You are the Project Manager on the development of a 4-way fully redundant computer system for the government. The government has been very concerned about the correctness and acceptance of the work results. You are not sure what the government is saying so you review your PMBOK Guide. What areas below will likely be involved in attaining what the government is concerned about?
- A. Quality Planning and Quality Control
- B. Scope Control and Scope Verification
- C. Administrative Closure and Quality Assurance
- D. Scope Verification and Quality Control
Answer: D
NEW QUESTION # 997
A project manager needs the team to define the steps and identify the risks of migrating data to a new system.
What type of leadership should the project manager use to accomplish this?
- A. Transformational
- B. Laissez-faire
- C. Servant
- D. Dynamic
Answer: C
Explanation:
A Servant Leader is one who focuses primarily on the growth and well-being of people and the communities to which they belong. The servant-leader shares power, puts the needs of others first and helps people develop and perform as highly as possible. In the context of this question, a Servant Leader would work to ensure that the team has all the resources and knowledge they need to define the steps and identify the risks of migrating data to a new system1.
References: Essential Leadership Skills for Project Managers
NEW QUESTION # 998
The marketing department has just discovered that most buyers are not willing to pay the extra cost of one of the features planned in your current project. They submit a change request that is a result of:
- A. A value-adding change
- B. An error or omission in defining the scope of the product
- C. An external event
- D. An error or omission in defining the scope of the project
Answer: B
NEW QUESTION # 999
If the acceptance sampling attribute for a production lot is 20 percent
- A. Twenty percent of all lots must be test
- B. Any given lot must have 20 percent or fewer defects
- C. Twenty percent of all lots must pass the test
- D. A sampling of a given lot must have 20 percent or fewer defects
Answer: D
NEW QUESTION # 1000
A project's stakeholders include business unit executives, a regional finance director, and the CEO Several stakeholders are located In different countries. What should the project manager do to obtain stakeholder approval of the project management plan?
- A. Ask the CEO to review and approve the plan, and then communicate the approval to the other stakeholders.
- B. Circulate the plan among stakeholders, prepare a summary, and seek approval of the plan during a steering committee meeting
- C. Email the detailed plan 10 all stakeholders, allow a review period. and later request approval by email
- D. Invite the stakeholders to a subject matter expert (SUE) workshop to review the plan, and later seek their approval via teleconference.
Answer: B
NEW QUESTION # 1001
After the start of a project a key resource informs the project manager of an oversight in the proposed solution that may result in delays to the project. The project manager informs the project team, but emphasizes that the project deadline must still be met.
What should the project manager do next?
- A. Start the change request process.
- B. Re-baseline the project to ensure the deadline is met.
- C. Hold a meeting to inform all project stakeholders.
- D. Inform the project sponsor that the deadline is not achievable
Answer: A
NEW QUESTION # 1002
The process of prioritizing risks for further analysis or action is known as:
- A. Plan Risk Management.
- B. Perform Qualitative Risk Analysis.
- C. Perform Quantitative Risk Analysis.
- D. Plan Risk Responses.
Answer: B
NEW QUESTION # 1003
The degree of uncertainty an entity is willing to take on in anticipation of a reward is known as its risk:
- A. tolerance
- B. response
- C. management
- D. appetite
Answer: D
NEW QUESTION # 1004
What is the estimate at completion (EAC) if the budget at completion (BAC) is $100, the actual cost (AC) is
$50, and the earned value (EV) is $25?
- A. $125
- B. $100
- C. $200
- D. $50
Answer: C
Explanation:
Section: Executing
Explanation:
EAC=BAC/CPI and CPI=EV/AC
CPI = EV/ AC = 25/50 = 0.5
EAC = BAC/ CPI = 100/0.5 = $200
NEW QUESTION # 1005
A project manager is responsible for providing a budget estimate for a long-term project that will be executed over several years. Which essential task should the project manager implement at this phase?
- A. Include key risks in the cost baseline.
- B. Perform an analogous estimate.
- C. Include projected inflation rates.
- D. Perform a bottom-up estimate.
Answer: B
NEW QUESTION # 1006
Drag and Drop Question
A project manager for a government organization often deals with stakeholder engagement issues. Drag the interpersonal skill the project manager should use on the left to the correct situation on the right.
Answer:
Explanation:
NEW QUESTION # 1007
A project manager begins working for a project that is already in progress. The project manager will be meeting with the project sponsor very shortly to review the project's overall scope and expected deliverables.
How should the project manager prepare for the meeting?
- A. Examine the Gantt chart.
- B. Review the schedule forecast.
- C. Review the project charter.
- D. Interview project team members.
Answer: C
Explanation:
Section: Executing
NEW QUESTION # 1008
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