Advanced-Administrator Dumps Updated Dec 28, 2024 Practice Test and 238 unique questions
2024 Latest 100% Exam Passing Ratio - Advanced-Administrator Dumps PDF
Salesforce Advanced-Administrator certification exam consists of 60 multiple-choice questions and lasts for 105 minutes. It is a proctored exam, meaning that candidates must take the test in-person at a designated testing center or online while being monitored by a proctor.
Passing the Salesforce Advanced Administrator certification exam requires extensive knowledge of the Salesforce platform and its advanced features. It is recommended that candidates have at least 2-3 years of experience working with Salesforce and have completed the Salesforce Administrator certification exam. Salesforce Certified Advanced Administrator certification provides a significant advantage for professionals looking to advance their careers in Salesforce administration and management. With the growing demand for Salesforce expertise, the Salesforce Advanced Administrator certification is a valuable asset that can help professionals stand out in a competitive job market.
NEW QUESTION # 49
Ursa Major Solar (UMS) receives hundred of cases every week from both consumers and retail partners. UMS wants to ensure it's meeting all service-level agreements to maintain high levels of customer satisfaction.
What should the administrator do to help meet this goal?
- A. Expose the Service Contracts object in the Service Console for an agent to view when working a case.
- B. Design a Net Promoter Score survey using Surveys that is automatically sent when a case is closed.
- C. Set up and configure Entitlement Process to design timelines and track issue resolution.
- D. Configure the Milestones object on Service Contracts to sequential milestones for common case issues.
Answer: C
NEW QUESTION # 50
Universal containers is using a web-to-lead from to collect contact information on people interested in its product and wants to ensure that these leads are contacted in a timely manner. The following actions are required:
* send the lead an email with appropriate product information, depending on which product was selected on the web-to-lead form
* Assign the appropriate salesperson to be the lead owner, depending on the product selected
* create a task for the salesperson to follow up with the lead.
At a minimum, which combination of salesforce automation tools will be
required to meet these requirement?
- A. Lead assignment rule and workflow rule
- B. Lead assignment rule, auto response rule and workflow rules
- C. lead assignment rule and publisher action.
- D. Lead assignment rule and auto response rule.
Answer: B
NEW QUESTION # 51
Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.
What should the administrator do to help manage the plan?
- A. Set up and configure entitlement templates.
- B. Create a support process for the maintenance plan.
- C. Ensure milestones are in place for the maintenance plan.
- D. Use Flow to automatically create and assign entitlements.
Answer: A
Explanation:
Explanation
Entitlement templates are a way to automatically create and associate entitlements with products or service contracts. They can help simplify the management of entitlements and ensure that customers receive the correct level of service. Entitlement templates can also be used to define service levels, milestones, and entitlement processes for different types of products or service contracts.
NEW QUESTION # 52
The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.
Which step should the administrator take?
Activate the flow administrator take?
- A. Include the active and prior inactive flow version in the Change Set.
- B. Activate the flow manually after deployment.
- C. Deployment the flow, with the Metadata API instead of Change Sets
- D. Ensure there is an active flow version in the sandbox.
Answer: B
Explanation:
Explanation
A flow is an automation tool that allows you to create processes that perform actions based on user input or record changes. A flow can be triggered by a user who launches it from a button, link, or Lightning page, or by the system when a record is created or updated. A flow has different versions that can be active or inactive. An active version is the one that runs when the flow is triggered, while an inactive version is the one that is saved but not running. When you deploy a flow to production with a change set, the flow version is deployed as inactive by default. This means that you need to activate the flow manually after deployment if you want it to run in production. References: https://help.salesforce.com/s/articleView?id=sf.flow_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_distribute_changesets.htm&type=5
NEW QUESTION # 53
A user has asked the Administrator at SFB Industries if they should have access to the salary field on the user object they should not. The Administrator has checked their profile and they do not have access to this field on field level security. Where else should they check?
- A. Sharing Rules
- B. Org--wide defaults
- C. Profile Object settings
- D. Permission Sets
Answer: D
NEW QUESTION # 54
How can additional permissions be given to a user without editing the profile itself? Choose two answers.
- A. sharing rule
- B. permission set
- C. delegated administration
- D. role hierarchy
Answer: B,C
Explanation:
Explanation
http://help.salesforce.com/HTViewHelpDoc?id=defining_delegated_administrators.htm&language= en_US
https://help.salesforce.com/HTViewHelpDoc?id=perm_sets_overview.htm&language=en_US
NEW QUESTION # 55
At Cloud Kicks, the distributor account information is sensitive information. The administrator needs to make sure this information is unavailable to testers in the full sandbox.
What should the administrator recommend?
- A. Delete the sensitive information.
- B. Assign the users a new permission set.
- C. Refresh the sandbox.
- D. Use the data masking tool.
Answer: D
Explanation:
The data masking tool is a tool that allows you to mask sensitive data in your full sandbox by replacing it with fictitious data. This can help you protect your data privacy and comply with regulations while testing in a realistic environment. You can use the data masking tool to mask data for standard and custom objects, including person accounts, and choose from different masking formats and options. References:
https://help.salesforce.com/s/articleView?id=sf.data_mask.htm&type=5
NEW QUESTION # 56
Universal Container categorizes its accounts with one of two status values-Prospect or Customer. The administrator wants to automatically change the valuefrom Prospect to Customer when an opportunity is won.
What can the administrator do to accomplish this? Choose 2 answers
- A. Use Visualforce to update the Account Status field
- B. Create an Account workflow rule that updates the Account Status field
- C. Create an opportunity workflow rule that updates the Account Status field
- D. Use an Apex trigger to updated the Account Status field
Answer: C,D
NEW QUESTION # 57
The sale VP notices several sales reps generating a contract too early in the sales stage. The help correct this Behavior, the has requested the Create Contract button only be available when the opportunity reach...
negotiation stage.
How should the administrator meet this requirement?
- A. Modify page layout.
- B. Create a custom permission.
- C. Configure dynamic action.
- D. Create a validation rule.
Answer: C
Explanation:
Explanation
Dynamic actions are a way to conditionally display actions on a record page based on criteria such as field values, user profile, device type, or record type. Dynamic actions can help streamline the user interface and guide users to take the right actions at the right time. Dynamic actions can be used to show or hide the Create Contract button based on the opportunity stage value
NEW QUESTION # 58
How can the administrator ensure article managers use specified values for custom article fields?
- A. Require a field on the page layout.
- B. Create a validation rule on the article.
- C. Use field dependencies on article types.
- D. Create different article type for different requirements.
Answer: B
NEW QUESTION # 59
Cloud Kicks is looking for a way to back up its data dally.
What should the administrator recommend?
- A. Extract the data with the Import Wizard and push it to the target destination.
- B. Set up Salesforce's Data Export Service and store the data In the target destination.
- C. Schedule a report and have the data emailed to the admin to put In the target destination.
- D. Use an ETL tool that can be scheduled to extract the data ard push it to the target destination.
Answer: B
Explanation:
Explanation
Salesforce's Data Export Service is a tool that allows you to export your organization's data to a set of comma-separated values (CSV) files and store them in a backup location of your choice. You can schedule this service to run weekly or monthly and receive an email notification when your files are ready to download.
This is one way to back up your data daily without using any external tools or services. References:
https://help.salesforce.com/s/articleView?id=sf.data_export.htm&type=5
NEW QUESTION # 60
Which value rolls up the hierarchy to the manager for both Customizable and Collaborative Forecasts? Choose
2 answers
- A. Product quantity
- B. Opportunity amount
- C. Expected revenue
- D. Quota amount
Answer: B
NEW QUESTION # 61
What would prevent a user from syncing a quote with an opportunity?
- A. The quote has already passed its expiration date.
- B. Another quote is already synced with the opportunity.
- C. Another quote is already synced with the opportunity and is awaiting approval.
- D. The quote has a validation rule preventing it from being updated.
Answer: C
NEW QUESTION # 62
The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.
Which step should the administrator take?
Activate the flow administrator take?
- A. Include the active and prior inactive flow version in the Change Set.
- B. Activate the flow manually after deployment.
- C. Deployment the flow, with the Metadata API instead of Change Sets
- D. Ensure there is an active flow version in the sandbox.
Answer: B
Explanation:
A flow is an automation tool that allows you to create processes that perform actions based on user input or record changes. A flow can be triggered by a user who launches it from a button, link, or Lightning page, or by the system when a record is created or updated. A flow has different versions that can be active or inactive. An active version is the one that runs when the flow is triggered, while an inactive version is the one that is saved but not running. When you deploy a flow to production with a change set, the flow version is deployed as inactive by default. This means that you need to activate the flow manually after deployment if you want it to run in production. References: https://help.salesforce.com/s/articleView?id=sf.flow_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_distribute_changesets.htm&type=5
NEW QUESTION # 63
What can a Sales Representative see on ceheclicks on the Forecast (Collaborative) tab? Select all that apply * (1 Point)
- A. Opportunity list column
- B. Forecast Range
- C. Quotas
- D. Data Source
- E. Forecast Categories
Answer: A,B,C,E
NEW QUESTION # 64
A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's user record and deactivated it. The consultant called to say they continue to get email messages from failed flows and processes.
What steps should the administrator perform to stop the fault messages from going to the consultant?
- A. Export Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.
- B. Create a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant's name.
- C. Set Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings. Add the System Admin's email to the Apex Exception Email page in Setup.
- D. Request an Email Log from Email Log Files in Setup and filter the request by the consultant's email. Manually update any flows or processes listed on the log.
Answer: C
NEW QUESTION # 65
An administrator recently Implemented multi-factor authentication (MFA) with a standard security level selectee. They are receiving cases that users are unable to log in.
What should me administrator do to troubleshoot?
- A. Temporarily disable MFA.
- B. Reset the user passwords and ask them to try again.
- C. Change MF-A to High Assurance.
- D. Check the session security level required at login on the user profile.
Answer: D
Explanation:
Explanation
A session security level is a setting that determines how secure a user's session is based on factors such as their login method, their IP address, their browser, or their device. Administrators can configure different session security levels for different user profiles and assign different actions or permissions to each session security level.
Multi-factor authentication (MFA) is a feature that requires users to verify their identity using two or more factors of authentication when they log in to Salesforce, such as their username and password plus a verification code or an app-generated token. MFA can enhance the security of user sessions and prevent unauthorized access.
If an administrator recently implemented MFA with a standard security level selected and is receiving cases that users are unable to log in, they should check the session security level required at login on the user profile.
This setting determines what session security level users need to have when they log in based on their profile.
If this setting is higher than the standard security level, users may not be able to log in with MFA alone and may need additional factors of authentication. References:
https://help.salesforce.com/s/articleView?id=sf.security_sessions.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.identity_mfa.htm&type=5
NEW QUESTION # 66
Support agents at Cloud Kicks associate Cases and Bugs so that can report on how many Cases are related to a Bug. A Bug is required to have a Case in order to be created.
Which type of object relationship will meet this requirement?
- A. Hierarchical
- B. Lookup
- C. Master-detail
- D. Junction
Answer: C
NEW QUESTION # 67
The director of sales wants to make sure that every opportunity has either a sales engineer or an account executive assigned to the deal.
How should the administrator meet this requirement?
- A. Create a different record type for deals with Sales Engineers and deals with Account Executives to capture one or the other.
- B. Write a validation rule that checks if the fields are blank and require that one of them of completed in order to save the opportunity.
- C. Require the Sales Engineer and the Account Executive lookup fields on the page layout.
- D. Assign a task to the owner if an opportunity is created without one of these fields filled out.
Answer: B
NEW QUESTION # 68
......
Verified Advanced-Administrator dumps Q&As - 100% Pass from ValidTorrent: https://passguide.validtorrent.com/Advanced-Administrator-valid-exam-torrent.html