2026 Updated Verified Nonprofit-Cloud-Consultant dumps Q&As - Pass Guarantee or Full Refund
Nonprofit-Cloud-Consultant PDF Questions and Testing Engine With 175 Questions
Salesforce Nonprofit-Cloud-Consultant (Salesforce Certified Nonprofit Cloud Consultant (SP20)) exam is designed for individuals who are interested in working with nonprofit organizations using Salesforce. Salesforce Certified Nonprofit Cloud Consultant Exam certification verifies the knowledge and skills required to implement Salesforce Nonprofit Cloud solutions that meet the unique needs of nonprofit organizations. Nonprofit-Cloud-Consultant exam covers a range of topics including nonprofit program management, fundraising, marketing, and donor management.
Salesforce Certified Nonprofit Cloud Consultant (SP20) certification exam is designed to test the knowledge and skills of professionals who are working with nonprofit organizations. Salesforce Certified Nonprofit Cloud Consultant Exam certification is intended for individuals who have experience in implementing, configuring, and managing Salesforce Nonprofit Cloud solutions. Nonprofit-Cloud-Consultant exam covers topics such as data management, program management, fundraising, volunteer management, and community engagement.
NEW QUESTION # 57
A Nonprofit Cloud consultant is troubleshooting Accounting Subledger records that are not being created as expected. What should the consultant use to see which jobs have run recently and whether there have been any errors?
- A. Event Monitoring Analytics App
- B. Scheduled Jobs
- C. Monitor Workflow Services
Answer: B
NEW QUESTION # 58
The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation. The development director wants a report to show who the solicitor is for each donor.
Which report type does the system admin need to use to create the requested report?
- A. Opportunities with Partial Soft Credits and Contacts
- B. Accounts with Contact Roles and Household
- C. Contacts with Relationships
- D. Opportunities with Contact Roles
Answer: D
NEW QUESTION # 59
A nonprofit organization provides funding to partners that work directly with the community to provide one- on-one nutritional counseling. Each year, these partners apply for funding and indicate how they plan to spend any funds awarded.
The organization wants to be able to track planned and actual spending by the partners.
What should the organization use in Nonprofit Claud?
- A. Budget, Budget Category, and Budget Period
- B. Funding Disbursement and Funding Award Requirement
- C. Indicator Assignment and Indicator Performance Period
Answer: B
NEW QUESTION # 60
A nonprofit wants to send messages to Contacts stored in NPSP based on their connections to the nonprofit's corporate funders.
Which object should be connected with Contacts in a report type to meet this requirement?
- A. Accounts
- B. Relationships
- C. Opportunities
- D. Affiliations
Answer: D
Explanation:
To send messages to Contacts stored in the Nonprofit Success Pack (NPSP) based on their connections to the nonprofit's corporate funders, use the Affiliations object. Here's how to set it up:
* Understand Affiliations:
* Affiliations in NPSP track the relationships between Contacts and Accounts. They can indicate if a Contact is associated with a corporate funder.
* Set Up Affiliations:
* Ensure that all Contacts have their Affiliation records properly set up, linking them to the appropriate corporate funder Accounts.
* Create a Custom Report Type:
* Navigate to Setup > Report Types.
* Create a new custom report type with Affiliations as the primary object and Contacts as a related object.
* Build the Report:
* Go to the Reports tab and click "New Report."
* Select the custom report type you created.
* Add fields such as Contact Name, Affiliated Account Name, and any other relevant information.
* Filter the report to include only those Contacts who have affiliations with corporate funders.
* Send Messages:
* Use the report to create a Campaign or a mailing list.
* Use Salesforce or an integrated email platform to send targeted messages to the Contacts based on their corporate affiliations.
Salesforce Nonprofit Success Pack Documentation: Detailed instructions on managing Affiliations in NPSP.
NPSP Documentation.
These steps and references ensure that the nonprofit can effectively use Salesforce to meet its operational requirements while maintaining best practices and leveraging the capabilities of the Nonprofit Cloud.
NEW QUESTION # 61
A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their spouse on that gift.
Assuming standard NP5P configuration, what should a consultant recommend to satisfy this request?
- A. Create an Opportunity Contact Role for the spouse and mark it as primary.
- B. Create an Opportunity Contact Role for the spouse and set the role to Soft Credit.
- C. Enable Automatic Soft Credit for household members in NPSP settings.
- D. Clone the Opportunity and set the primary contact to the spouse.
Answer: C
Explanation:
https://powerofus.force.com/s/article/NPSP-Configure-Automated-Soft-Credits#ariaid-title6 To automatically credit the spouse for a donation in NPSP, the consultant should recommend enabling Automatic Soft Credit for household members in the NPSP settings. This setting ensures that any donation made by a household member is automatically soft credited to other members of the household.
Steps to Enable:
Navigate to NPSP Settings:
Go to Setup -> NPSP Settings.
Enable Automatic Soft Credits:
Under Donations -> Soft Credits, enable the option for Automatic Soft Credit for Household Members.
Verify Soft Credits:
Check the Opportunity records to ensure that soft credits are correctly applied to household members.
Reference:
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Manage Soft Credits in Nonprofit Success Pack (NPSP) Top of Form Bottom of Form
NEW QUESTION # 62
A nonprofit customer must conflict and store its clients' government-issued ID number. The consultant has set up a custom text field for the ID number. Which security solution should be used to protect this data?
- A. Restrict visibility by removing it from the page layout and utilizing role hierarchy to prevent users from accessing that field except for the staff who need to interact with the government ID data
- B. Set the org wide default on Contacts to Private so only the user who owns the Contact records can access it
- C. Turn on two-factor authentication for the staff members who need to collect and use the government ID number field data
- D. Encrypt the government ID field with Classic Encryption for Custom Fields and grant View Encrypted Data permission only to those users who have to interact with the data
Answer: D
NEW QUESTION # 63
A nonprofit wants to run an enrollment report for its education classes.
Which Program Management Module object should the consultant use to build the report?
- A. Service Delivery
- B. Program Engagement
- C. Service
- D. Program Cohort
Answer: B
Explanation:
To run an enrollment report for education classes in Salesforce using the Program Management Module (PMM), the "Program Engagement" object is the most appropriate. Here are the steps to create such a report:
Understand Program Engagements:
Program Engagements track the relationship between a participant (Contact) and the program (Program) they are enrolled in. This object captures key details like enrollment status, start and end dates, and related services.
Create a Custom Report Type:
Navigate to Setup > Report Types.
Click "New Custom Report Type."
Select "Program Engagement" as the primary object.
Define the relationships with related objects such as Contacts and Programs.
Build the Enrollment Report:
Go to the Reports tab and click "New Report."
Select the custom report type you just created.
Add relevant fields such as Participant Name (Contact), Program Name, Enrollment Status, Start Date, and End Date.
Apply filters to narrow down the report to specific classes or time periods as needed.
Customize and Save the Report:
Group the report by Program Name or Participant Name to get a clear view of enrollments.
Add summary fields to count enrollments or calculate averages if needed.
Save and run the report to view the enrollment data.
Reference:
Salesforce Program Management Module Documentation: Detailed instructions on setting up and using PMM for managing programs and engagements. Salesforce PMM Documentation.
NEW QUESTION # 64
A nonprofit organization has engaged a consultant to implement NPSP and has a large membership program it wants to manage in Salesforce. Which two things does the consultant need to set up to ensure that the membership rollups in NPSP will work properly?
- A. Ensure there is a custom field created for Membership Amount and selected for membership rollups
- B. Ensure there is an Opportunity record type set up for memberships
- C. Check that the grace period is set up for memberships.
- D. Check that the membership record type is selected for membership rollups.
Answer: B,D
Explanation:
To ensure that the membership rollups in NPSP work properly, the following settings need to be configured:
Check that the Membership Record Type is Selected for Membership Rollups:
Go to NPSP Settings.
Navigate to "Settings" -> "Donations" -> "Customizable Rollups".
Ensure that the membership record type is selected and configured to be included in the rollups. This allows NPSP to aggregate membership data correctly.
Ensure there is an Opportunity Record Type Set Up for Memberships:
Navigate to Setup -> Object Manager -> Opportunity.
Ensure there is a specific record type for memberships (e.g., "Membership Opportunity").
Configure this record type with the necessary fields and settings specific to membership tracking.
By ensuring these configurations are in place, NPSP can properly roll up membership data and provide accurate metrics for the organization.
Reference:
"Customizable Rollups in NPSP" from Salesforce Help: Customizable Rollups
"Setting Up Opportunity Record Types" from Salesforce.org: Opportunity Record Types
NEW QUESTION # 65
A nonprofit organization wants to manage its social media presence by being able to listen to what constituents are saying about the organization on social media, measure its impact, and manage it from a mobile app. What should the consultant recommend?
- A. Social Studio
- B. Pardot
- C. Live Message
- D. Google Analytics
Answer: A
Explanation:
For managing social media presence, listening to constituents, measuring impact, and managing activities from a mobile app, Salesforce's Social Studio is the recommended tool.
* Social Studio Overview:
* Social Studio is a powerful social media management tool within Salesforce.
* It provides capabilities for social listening, publishing, engagement, and analytics across multiple social media platforms.
* Features and Capabilities:
* Social Listening:
* Monitor social media channels for mentions, comments, and conversations about the organization.
* Identify trends and sentiment to understand constituent engagement and feedback.
* Publishing:
* Schedule and publish content across multiple social media platforms.
* Manage social media campaigns and track their performance.
* Engagement:
* Interact with constituents directly from the platform.
* Manage responses and engage with the audience in real-time.
* Analytics:
* Measure the impact of social media activities.
* Use dashboards and reports to gain insights into engagement, reach, and sentiment.
* Mobile App Management:
* Social Studio includes a mobile app that allows users to manage social media activities on the go.
* This ensures that social media management is not limited to the desktop and can be handled efficiently from anywhere.
* Implementation:
* Set up Social Studio within the Salesforce environment.
* Configure social media accounts and start tracking and managing social media activities.
References:
CertGod Nonprofit Cloud Consultant study guide: "Social Studio".
NEW QUESTION # 66
A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender.
On which object should the consultant create the custom "Gender" field?
- A. Account
- B. Contact
- C. Affiliation
- D. Relationship
Answer: B
Explanation:
When setting up Relationships in NPSP and configuring reciprocal relationships based on gender, the custom
"Gender" field should be created on the Contact object. Here's why:
* Contact Object:
* The Contact object is where individual data, including personal attributes such as gender, is stored.
* Relationships in NPSP are primarily based on Contact records, and having the "Gender" field on the Contact object allows the system to use this information to determine the appropriate reciprocal relationship.
* Automatic Reciprocal Relationships:
* NPSP can be configured to automatically select reciprocal relationships based on specified criteria, such as the gender of the contacts involved.
* By storing gender information on the Contact object, the system can easily access this data to apply the correct reciprocal relationship automatically.
Salesforce NPSP Documentation on Relationships
Salesforce Nonprofit Success Pack Custom Fields Guide
NEW QUESTION # 67
A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign.
Which feature should the consultant configure to record the donor's campaign response?
- A. Custonwable Rollups
- B. Automatic Campaign Member Management
- C. Sales Process
- D. Customizable Campaign Influence
Answer: B
Explanation:
https://trailhead.salesforce.com/en/content/learn/modules/campaign-management-with-nonprofit-success-pack
/manage-campaign-responses
To track that a donor responded to the most recent direct mail campaign, the consultant should configure the Automatic Campaign Member Management feature. This feature in NPSP helps automatically manage Campaign Memberships based on related opportunities, streamlining the process of tracking campaign responses.
Steps to Configure:
* Enable Automatic Campaign Member Management:
* Navigate to NPSP Settings -> Donations -> Campaigns.
* Enable Automatic Campaign Member Management.
* Link Opportunities to Campaigns:
* Ensure that when entering donations, the related Opportunity records are linked to the appropriate Campaigns.
* This linkage will automatically update the Campaign Member records to reflect the donor's response to the campaign.
* Verify Campaign Membership:
* Check the Campaign Member records to ensure that the donors are correctly marked as having responded to the campaign based on the linked Opportunities.
References:
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Track Campaign Responses with NPSP
NEW QUESTION # 68
A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.
Which marketing automation tool should a consultant recommend?
- A. Salesforce Flow
- B. List Emails
- C. Email Studio
- D. Pardot
Answer: D
Explanation:
https://www.salesforce.org/blog/how-nonprofits-can-use-pardot-for-moves-management/
NEW QUESTION # 69
A nonprofit trade association sells research papers, certifications, and other products online to its existing members who are primarily universities and companies.
What should a consultant recommend to sell these items?
- A. Salesforce Experience Cloud
- B. Salesforce Billing
- C. Salesforce B2C Commerce
- D. Salesforce B2B Commerce
Answer: D
Explanation:
For a nonprofit trade association that sells research papers, certifications, and other products online to its existing members who are primarily universities and companies, Salesforce B2B Commerce is the most suitable solution:
* Salesforce B2B Commerce:
* Salesforce B2B Commerce is designed for business-to-business transactions, making it ideal for organizations that sell products and services to other businesses, such as universities and companies.
* It provides features for managing complex pricing, bulk orders, and accounts, which are essential for a trade association dealing with institutional members.
* Features and Benefits:
* B2B Commerce offers personalized buying experiences, self-service portals for customers, and streamlined order management processes.
* It integrates seamlessly with Salesforce CRM, allowing the nonprofit to manage member relationships, sales, and order histories within a single platform.
References:
Salesforce B2B Commerce Documentation
Salesforce Trailhead: Salesforce B2B Commerce Basics
NEW QUESTION # 70
A nonprofit organization wants to automate some of its routine activities.
Which declarative Salesforce solution is designed for process automation?
- A. Pardot
- B. Lightning Flow
- C. Einstein
- D. NPSP TDTM
Answer: B
Explanation:
Lightning Flow in Salesforce is a powerful declarative tool that allows users to automate business processes and create guided visual experiences. This tool is specifically designed for process automation and can help nonprofits streamline routine activities without requiring any coding knowledge. Here are the steps to use Lightning Flow for automating processes:
* Access Lightning Flow Builder:
* Navigate to Setup.
* In the Quick Find box, type "Flows" and select "Flows" under Process Automation.
* Create a New Flow:
* Click "New Flow".
* Choose the type of flow you want to create. For automating routine activities, "Screen Flow" or
"Scheduled-Triggered Flow" might be appropriate.
* Design the Flow:
* Use the drag-and-drop interface to add elements like screens, decisions, assignments, and loops.
* Configure each element to define the process logic.
* Set Entry Conditions and Actions:
* Define the trigger for the flow (e.g., record creation, updates, scheduled times).
* Specify the actions to be taken (e.g., create/update records, send emails, call Apex classes).
* Test the Flow:
* Before activating the flow, use the Debug mode to test and ensure it works as expected.
* Activate the Flow:
* Once tested, activate the flow so it starts running based on the defined conditions.
"Get Started with Automation Tools" from Salesforce Help: Salesforce Automation
"Salesforce Flow for Nonprofits" from Salesforce.org: Salesforce.org Guide
NEW QUESTION # 71
A local charity receives its income from recurring payments, The Recurring Donation object is used and contains a unique and manually entered reference number. This reference number should not be modified after creation. The finance department has requested that all child Opportunities also contain this unique reference number to make it easier to reconcile payments. How can the consultant achieve this?
- A. Create a custom text field on the Recurring Donation object and use NPSP Recurring Donation Custom Field Mappings
- B. Create a custom field on the Opportunity object and deploy a trigger to update all child Opportunity records.
- C. Create a custom text field on the Opportunity object and use NPSP Recurring Donation Custom Field Mappings
- D. Create a text formula field on the Opportunity object and use Process Builder to update all child Opportunities
Answer: A
NEW QUESTION # 72
A nonprofit organization has a large volume of contacts, organizations, and address records. The organization wants to migrate all of its data into its NPSP org.
What are two considerations? Choose 2 answers
- A. Address verification only works with the one-to-one and individual ("Bucket") Account models.
- B. Tracking addresses with the Address object may introduce more complexity.
- C. Migrating all historical address information impacts system data storage.
- D. There is a limit of three addresses per contact or organization that can be migrated into NPSP.
Answer: B,C
Explanation:
When migrating a large volume of contacts, organizations, and address records into NPSP, it is essential to consider the following:
* Complexity with the Address Object:
* Using the Address object to track addresses can introduce complexity, especially if multiple addresses per contact or organization need to be managed. This complexity arises from the need to ensure all address records are correctly linked and maintained.
* Impact on Data Storage:
* Migrating all historical address information can significantly impact system data storage.
Salesforce has storage limits, and large volumes of data can quickly consume available storage. It is important to plan for data storage needs and consider archiving or summarizing historical data to manage storage usage effectively.
Steps for Migration:
* Data Preparation:
* Clean and standardize the data before migration to ensure consistency.
* Identify and remove duplicates to avoid data redundancy.
* Data Mapping:
* Map the fields from the legacy system to the corresponding fields in NPSP, including custom fields if necessary.
* Data Import Tools:
* Use Salesforce Data Loader or the NPSP Data Importer for the migration process.
* Import data in batches, starting with Accounts, followed by Contacts, and then address information.
* Testing and Validation:
* Test the migration in a sandbox environment to identify and resolve any issues.
* Validate the imported data to ensure accuracy and completeness.
"Data Import Strategies for Nonprofits" from Salesforce Help: Data Import Strategies
"Address Management in NPSP" from Salesforce.org: Address Management
NEW QUESTION # 73
A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?
- A. Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarcht to see the connected Cases
- B. Create a custom field for an ID number and assign the same number to all cases that need to be connected
- C. Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case.
- D. Use Case Comments and paste the URL of the first Case opened for the client in each new Case related to them.
Answer: A
Explanation:
Using Case Hierarchy is the best way to relate Cases for the same client to each other in Salesforce. This allows the organization to see the connection between various Cases and manage them effectively. Here's how to set it up:
* Enable Case Hierarchy:
* Ensure that the Case Hierarchy feature is enabled in your Salesforce org. This is typically enabled by default.
* Create Parent and Child Cases:
* When creating or editing a Case, you can specify a parent Case using the "Parent Case" lookup field.
* For each new Case related to the same client, select the main Case as the parent.
* View Case Hierarchy:
* On the Case record page, click on "View Hierarchy" to see all related Cases in a hierarchical view.
* This allows you to easily track and manage all Cases related to a specific client.
By using Case Hierarchy, you can maintain a clear structure of all Cases related to a client and ensure they are appropriately connected and managed.
"Case Hierarchies" from Salesforce Help: Case Hierarchies
"Managing Cases in NPSP" from Salesforce.org: Case Management
NEW QUESTION # 74
A nonprofit organization provides case management to its clients. There is a requirement for a score to be automatically assigned to each client based on several factors such as age, income and number of health conditions. The nonprofit also wants to automate the creation and assignment of follow up tasks related to the client.
Which combination of functions should the consultant recommend?
- A. Volunteer Recurrence and Customizable Rollups
- B. Engagement Plans and Levels
- C. Activities and Customizable Rollups
- D. Volunteer Wizard and Reports
Answer: B
Explanation:
For a nonprofit organization providing case management and requiring automatic scoring of clients based on various factors like age, income, and health conditions, along with automating the creation and assignment of follow-up tasks, the best combination of functions is Engagement Plans and Levels.
Engagement Plans: These are used to automate the creation of tasks and follow-up activities based on predefined templates. This feature ensures that specific tasks are generated and assigned to relevant staff members as soon as certain criteria are met.
Steps to Set Up Engagement Plans:
Navigate to the "Engagement Plans" tab in NPSP.
Create a new Engagement Plan Template, defining the tasks and follow-ups that should be created.
Specify the conditions under which this Engagement Plan should be triggered (e.g., a new client intake).
Assign the Engagement Plan to the appropriate client records.
Levels: These are used to categorize clients (or any other records) based on numeric values or other criteria. In this case, Levels can be used to automatically assign a score to each client based on their age, income, and health conditions.
Steps to Set Up Levels:
Navigate to NPSP Settings > Levels.
Create a new Level, specifying the criteria for each level (e.g., age range, income bracket, number of health conditions).
Define the actions that should be triggered when a client reaches a specific level.
By using Engagement Plans and Levels, the nonprofit can automate both the scoring of clients and the creation of follow-up tasks, ensuring a streamlined case management process.
Reference:
CertGod Nonprofit Cloud Consultant Guide:
NEW QUESTION # 75
A nonprofit wants to segment its constituents based on their donations from the prior fiscal year. The nonprofit wants to include only onetime gifts it received.
Which NPSP feature should the consultant use to meet this requirement?
- A. Levels
- B. Advanced Mapping
- C. Customizable Rollups
- D. Engagement Plans
Answer: A
NEW QUESTION # 76
A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations.
What are two considerations the nonprofit should take into account before making the switch?
Choose 2 answers
- A. Reverting to Legacy Recurring Donations is unsupported.
- B. Enhanced Recurring Donations introduces a new custom object.
- C. An ETL tool is required to revert to Legacy Recurring Donations.
- D. All existing integrations should be reviewed for compatibility.
Answer: C,D
Explanation:
https://sfdo-docs.s3-us-west-2.amazonaws.com/npsp_rd_upgrade_guide.pdf
NEW QUESTION # 77
A volunteer manager at a nonprofit organization needs to be able to search for volunteers with landscaping skills who are available at a given time. The organization is using Volunteers for Salesforce. What should the consultant advise?
- A. Use the Volunteers Wizard to look for volunteers with landscaping skills and Volunteer Availability and choose those available at the given time
- B. Create a report with the report type Contacts with Volunteer Hours and Volunteer Jobs. Filter the report by the Volunteer Job for landscaping and Volunteer Availability at the time the Volunteer Manager needs them
- C. Click on the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the values you're looking for and hit search
- D. Create a list view on Contacts using a filter for those who have skills that include landscaping. Add the field for Volunteer Availability on the list view and sort by it to find those with landscaping skills who are available at the given time
Answer: C
NEW QUESTION # 78
A nonprofit created a custom Opportunity Name for all In-kind gifts.
Which two considerations should the consultant discuss with the nonprofit?
Choose 2 answers
- A. Click the Refresh Name button on one Opportunity record to update all relevant Opportunities.
- B. The Opportunity Name Format will only be applied to new Opportunities of the matching record type,
- C. The nonprofit should change existing Opportunities to the new naming convention through an upsert.
- D. The nonprofit should change existing Opportunities to the new naming convention by running the Refresh All Opportunity Names utility.
Answer: B,D
Explanation:
https://powerofus.force.com/s/article/NPSP-Customize-Opportunity-Names#refreshsingle
NEW QUESTION # 79
The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.
What are three NPSP considerations when implementing Shield Platform Encryption?
Choose 3 answers
- A. NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field.
- B. The NPSP Data Import object supports encryption of all fields in the import batch.
- C. Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.
- D. The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.
- E. If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.
Answer: A,D,E
Explanation:
When implementing Salesforce Shield Platform Encryption with NPSP, there are several key considerations:
* Role Name Field on Partial Soft Credit Object:
* If the Role Name field on the NPSP Partial Soft Credit object is encrypted, the nightly Soft Credit rollups will fail. This is because the rollup process relies on accessing this field, and encryption can interfere with its functionality.
* MergeContacts List Button:
* The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted. The merging process requires access to the Contact Name to identify and merge records accurately, which encryption can prevent.
* Custom Unique Id Matching:
* NPSP Data Import cannot perform Custom Unique Id matching on Accounts and Contacts if the field used for matching is encrypted. This limitation arises because the encryption prevents the import process from accurately comparing and matching the encrypted values.
These considerations highlight the impact of encryption on certain NPSP functionalities, and it is important to plan accordingly when implementing Shield Platform Encryption.
References:
Salesforce Shield Platform Encryption Documentation
Nonprofit Success Pack (NPSP) Documentation on Data Import and Soft Credits
NEW QUESTION # 80
A nonprofit sends direct mail appeals via a third-party mail house. The nonprofit pulls a report from NPSP to send to the mail house with address information for each constituent who should receive an appeal. Some constituents prefer to receive mail at an address other than their primary household address.
How should a consultant access a list of those who do not reside at their household mailing address?
- A. Create a Campaign and run the Household Mailing List report.
- B. Create a Contacts and Accounts report and add a filter for Primary Address Type - Other.
- C. Create a custom report type for Addresses and a filter for Address Override = True.
- D. Create a Contacts and Accounts report and add a filter for Address Override = True.
Answer: D
Explanation:
https://powerofus.force.com/s/article/NPSP-Override-the-Default-Address-for-a-Contact
NEW QUESTION # 81
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Salesforce Certified Nonprofit Cloud Consultant (SP20) Exam is designed to test the knowledge and skills of professionals who are interested in working with nonprofit organizations. Nonprofit-Cloud-Consultant exam covers a wide range of topics, including fundraising, donor management, volunteer management, program management, and marketing. Nonprofit-Cloud-Consultant exam is designed to test the knowledge and skills of professionals who are interested in working with nonprofit organizations. Nonprofit-Cloud-Consultant exam is divided into two parts: a multiple-choice section and a scenario-based section.
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