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Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks customers have publicly challenged the company to use its market-leading position as an ethical force for good in social change What is one way the company can embed ethical use principles into its day to day work?

A) Journey Mapping
B) Consequence Scanning
C) Quantitative Research

2. A strategy designer is presenting the results of a design sprint including sketches of new concepts for an upcoming release. Several business stakeholders were not aligned on the priorities driving the design sprint outcomes and spent the meeting arguing about new directions in which they would like to take the product.
What should the strategy designer do to gain alignment?

A) Share research insights to build a deeper understanding and urgency around the problems to solve.
B) Add the stakeholders' ideas and agree to pursue both; it is more important to keep the peace on the team.
C) Refine the ideas to a higher fidelity so the stakeholders get a better sense of the vision,

3. Cloud Kicks wants to improve its business model to be closer to its customers and provide quantifiable improvements to business efficiency.
Which framework should be used to drive the success of the new business model?

A) Feasible, Viable, Impactful
B) Usable, Feasible, Cost-Effective
C) Desirable, Feasible, Viable

4. A strategy designer is working on a project with budget constraints. Many of the variables and decisions are unclear in the early stages of design What should be their approach in terms of bringing skills and talent?

A) Define additional leads for each functional area.
B) Staff heavily from the development phase until the go to market phase.
C) Bring in team members with strong problem solving skills.

5. The design team at Cloud Kicks is making the case for analogous research as part of the design process for a brand new experience.
What should analogous research help them accomplish?

A) Explain a complex strategy to varied stakeholders.
B) Generate unexpected ideas and increase empathy.
C) Bring fun into an otherwise boring project.

Solutions: