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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

1. The function of journaling in the Mac OS Extended (Journaled) file system is to ________.

A) provide support for Spotlight searches
B) provide a backup of user files
C) provide support for resource forks, extended attributes, and metadata
D) protect volume structure integrity in cases of unexpected shutdown

2. If it appears that all configured printers are having problems, what's a potential quick fix?

A) If a master password is reset because it was lost, Legacy FileVault accounts can't be reset by the new master password.
B) If all printers appear to be having problems, a quick fix is to reset the entire printing system by using secondary (or Control-) click in the printer list and then choosing "Resetprinting system."
C) Using the Finder Info window you can force an application to open in 32-bit mode. This step is necessary for a 64-bit application to support older 32-bit plug-ins or application resources.
D) If a network device needs to send data to another network device on the same LAN, it addresses the outgoing packets based on the destination device's MAC address.

3. Review the screenshot of part of a Network Utility window, and then answer the question below.

Which statement accurately interprets the Network Utility Lookup results shown above?

A) A reverse lookup of 10.1.0.1 returned the name mainserver.pretendco.com.
B) The DNS server for mainserver.pretendco.com is pretendco.com.
C) A reverse lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
D) A forward lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.

4. An OS X Mountain Lion computer is connected to both an Ethernet and a Wi-Fi network. How can you specify which interface the Mac will use to access the Internet?

A) Assign a public IP address to the preferred interface, and a private IP address to the other interface(s).
B) Enter a DNS configuration for the preferred interface, and delete the DNS configuration for the other interface(s).
C) Use Internet Connect to select the preferred interface, and disable the other interface(s).
D) Use the Set Service Order action to move the preferred interface to the top of the Service Order list.

5. The diagnostic reporting feature automatically creates a diagnostic report log any time an application crashes or hangs. The diagnostic report log can be viewed immediately, reported to Apple via the Internet, or viewed later in the /Applications/Utilities/Console application.

A) What does the diagnostic reporting feature do?
B) What does OS X use bundles or packages for?
C) What does the Disk Utility Verify and Repair feature do?
D) What happens during user logout?

Solutions: