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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?

A) Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.
B) Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.
C) Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactive for more than 14 days.
D) Change the email, and reset the password. Changing the email will end John's Slack session.

2. In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)

A) A project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
B) A manager is actively brainstorming with the leadership team on new department initiatives.
C) A manager schedules time to thoroughly review a product release with their team.
D) A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.

3. You're a Workspace Admin for your organization's Slack Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.
Where can you find this information?
(Select the best answer.)

A) Message activity analytics
B) Analytics members dashboard
C) Org analytics dashboard
D) Workspace analytics dashboard

4. A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.

A) False
B) True

5. You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?

A) When activating EMM, you did not enable "Keep users signed in."
B) The members did not set up EMM within the 72-hour window.
C) EMM requires users to sign in every 72 hours to ensure compliance.
D) The users need to update their device operating systems.

Solutions: