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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
Choose 1 answer

A) Situation, target, and perceiver
B) Stimulation, task, and skills
C) Problem, criteria, and alternatives

2. Employees A and B work together on the same project team. When the team faces a complex and difficult problem, the team leader usually asks Employee A to generate alternative solutions for the team to consider.
Experience has shown that Employee A actively searches for additional information and is more likely to take initiative and to feel that the team can effectively influence the outcomes of its actions. Employee B tends to do well on jobs that are well structured and routine and tends to feel that the outcomes of the team's actions are determined by luck or chance.
Which statement is correct?
Select one.

A) Employee A exhibits an external locus of control, and Employee B exhibits an internal locus of control.
B) Employee A exhibits an indeterminate locus of control, and Employee B exhibits a determinate locus of control.
C) Employee A exhibits an internal locus of control, and Employee B exhibits an external locus of control.
D) Employee A exhibits a determinate locus of control, and Employee B exhibits an indeterminate locus of control.

3. Employee A noticed that Employee B was late for work, and A's perception of why B was late willdetermine what action A takes in this situation.
Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?
Select one.

A) Creativity, relationships, and expertise
B) Situation, attributes, and alternatives
C) Distinctiveness, consensus, and consistency
D) Problem, criteria, and alternatives

4. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
Select one.

A) Altering the human variables and confrontation
B) Altering the human variables and roughing
C) Altering the structural variables and confrontation
D) Altering the structural variables and smoothing

5. What is an advantage of a cohesive group?
Select one.

A) When organized by department, task subgroups do not form and command groups emerge.
B) When organized by department, task subgroups compete within the group.
C) When performance-related goals are low, a cohesive group is more productive.
D) When performance-related goals are high, a cohesive group is more productive.

Solutions: