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HP HP2-H11 Exam Syllabus Topics:

HP Selling HP Thin Clients Sample Questions:

1. What is the best way to overcome customer objections during your HP MultiSeat Computing Solutions sales interview?

A) review the solution silver bullets
B) provide factual information confronting the objections
C) schedule another sales meeting to address the objections
D) ask probing questions to fully understand the objections

2. Which recent trend, endorsed by major virtualization software vendors, is negatively impacting the sales of thin client hardware because it results in lower acquisition costs for deploying VDI solutions?

A) adoption of laptops and tablet PCs
B) popularity of smart mobile devices such as PDAs, smart phones, handheld PCs, and pocket PCs
C) success of the PC blade architecture
D) repurposing of existing PCs

3. Which benefits are achieved by application virtualization? (Select two.)

A) lower network utilization
B) simplified application management
C) better application performance
D) decreased server resource utilization
E) increased data and application security

4. What are the most common reasons HP loses thin client sales to a competitor? (Select three.)

A) The competitor has a better understanding of the customer requirements.
B) HP has not been invited into the competitive selling situation.
C) The competitor has done a better job leading the customer toward a perceived need for their product or solution.
D) The customer's technical resources already have an existing experience with or a bias toward a competitor.
E) HP has a better complete solution, but often cannot match or beat the competitor's price.

5. You are competing against Wyse for a Windows XPe/Windows Embedded Standard thin client sale, comparing the HP t5740 Thin Client with the Wyse V90L/LE Thin Clients.
Which features should you emphasize to win the sale? (Select three.)

A) factory-installed SmartCard reader
B) choice of Enhanced Write Filter or File-Based Write Filter technology
C) preloaded firewall security protection
D) plug and play support for a broad range of networked and direct-connected printers
E) multimedia, USB redirection, and multi-monitor support
F) optional internal 802.11b/g/n WLAN

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