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Salesforce Certified Education Cloud Consultant Sample Questions:

1. The CRM steering committee that oversees the university's Salesforce implementation needs guidance on governance best practices.
Which best practice should a consultant recommend?

A) Assign only department leaders as champions.
B) Hold a standing committee meeting.
C) Ask committee members to Join a local Salesforce group.

2. A consultant is working with a customer who already uses Salesforce and wants to install the Education Data Architecture (EDA). The consultant has confirmed that EDA can work in the customer's existing environment.
Which location should the consultant visit to install EDA in the existing environment?

A) Trailhead
B) Salesforce AppExchange
C) Partner Community

3. The Executive Education department uses Salesforce to track sales of custom education programs to corporations and organizations. The department director needs to know the pipeline of custom programs.
How should the consultant meet this business requirement?

A) Configure a list view.
B) Set up an Affiliations report.
C) Create custom report type.
D) Use an Opportunity report.

4. A Recruitment office wants to use Pardot and Salesforce with the Education Data Architecture (EDA) to manage campaigns and track prospective students.
Which compatibility consideration should the consultant discuss with the office?

A) The Do Not Contact TDTM record must be disabled.
B) EDA requires custom automation for lead conversion.
C) Pardot is incompatible with the Household account model.
D) Pardot can only create Leads and Contacts.

5. A college has a standard Salesforce environment and wants to use Student Success Hub for its undergraduate advising.
What is required to use Student Success Hub?

A) Customer Community license
B) Field Service
C) Education Data Architecture
D) Pathways

Solutions: