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BlackBerry 10 Support Specialist Sample Questions:

1. It can be necessary to distribute client certificates to tablets and handhelds in order to connect to:

A) cellular networks.
B) Enterprise Wi-Fi or VPN Networks.
C) encrypted hard drives.
D) the Internet.

2. Where on the BlackBerry should an end user be directed to learn the different swipe gestures?

A) Learn How Menu items in Setup
B) Language and Input in Device Settings
C) The Hub
D) About Menu in Device Settings

3. When switching from a BlackBerry 7 (BB7) to a BlackBerry 10 (BB10) Smartphone, how can information be backed up so it can be restored to the new device without connecting to a PC?

A) Pair the two devices using Bluetooth, go to Setup > Device Switch > Transfer via Bluetooth.
B) With an SD Card inserted, on the BlackBerry Smartphone running OS 7, go to Setup > Device Switch > Using a Media Card > Save data.
C) Migrate the user account from BlackBerry Enterprise Server to Blackberry Device service (BDS), and the user's data will automatically be transferred.
D) In BlackBerry Protect, register both devices, and the information will automatically be backed up and restored.

4. What is the list of email retrieval methods that are natively supported on BlackBerry 10 (BB10)?

A) ActiveSync, IMAP, CalDAV
B) ActiveSync. IMAP. POP, CalDAV, CardDAV
C) ActiveSync. IMAP, POP
D) IMAP. POP. SMTP

5. What desktop client allows for backup and restore of a BlackBerry 10 (BB10) device?

A) BlackBerry Link
B) BlackBerry Desktop Manager
C) BlackBerry Administration Service client, Devices>connected devices>Backup
D) From the BlackBerry 10 home screen >Setup>Device Switch>transfer BlackBerry data to media card

Solutions: