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After purchase, Instant Download 33810X valid dumps (Avaya Aura® Contact Center Solution Design Exam): Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)

Avaya Aura® Contact Center Solution Design Sample Questions:

1. Which group offers the AACC Callback Request solution that leverages AACC scripting and web services, as well'as the outbound capability of AACC?

A) Avaya Development team
B) Avaya Professional Services
C) Avaya technical staff
D) Avaya Support

2. The SIP-enabled AACC Communication Control Toolkit integrates the agents and supervisors within the SIP environment to offer features.
Which application programming interface type is used to publish the CCT functions?

A) Open Database Connectivity (ODBC)
B) Open Computing Language (OpenGL)
C) Simple Direct Media Layer
D) Microsoft .NET

3. A finance director wants a solution that both answers Inbound calls during peak call times to avoid poor customer experience, and minimizes costs for additional agents.
Which solution meets these customer requirements?

A) Avaya Agent Desktop
B) Avaya Callback Assist
C) Avaya IX ™M Workspaces
D) Avaya IX ™ Workplace

4. A Contact Center manager wants a first contact resolution with Avaya Agent Desktop Based on Avaya Breeze®, which solution would Avaya offer with AACC?

A) Microsoft Lync
B) Avaya Multimedia Messaging
C) Presence Service
D) Engagement Assistant

5. When upgrading existing AACC Systems, which Avaya Engagement AACC package is available?

A) Geographic Node
B) Resilience
C) Instant Message
D) Agent Greeting

Solutions: